ABOUT US AND YOUR ORDER

OUR GUARANTEE
Our 100% guarantee means that if you are not satisfied with your purchase for any reason, you may return it within 30 days for a full refund. Mail returns to: Chain Buddy 8 Liana, Aliso Viejo, CA 92656

SECURITY AND PRIVACY
Chainbuddy.com does not share your personal information with any other company or organization.

PHONE ORDERS
Will be accepted Monday through Friday 12pm - 8pm EST, 9am - 5pm PST at 1-406-889-3659
We found a great web site to check out alternative phone services at www.10-10review.com

FAX ORDERS
Will be accepted 24 hours per day at our Efax number: 1-413-812-0915.

MAIL ORDERS
Should be sent to: Chain Buddy 8 Liana, Aliso Viejo, CA 92656. Please include an e-mail address if possible to notify you when your order is sent.

SALES TAX
California State Residents must pay 7.75% sales tax on all products. When ordering online this will be calculated automatically and added to your bill.

PAYMENT OPTIONS
All major credit cards will be accepted for online, fax, and mail orders. Mail orders may also be paid by check or money order. Orders will not be sent until check clears. An automated email response will notify that your order has been received.

SHIPPING AND HANDLING
All orders will be shipped FedEx ground with a tracking number. All orders are usually shipped within 72 hours. If there is a delay, we will notify you of the delay. We will send you an e-mail notifying you when the products ships. Feel free to call us if you have any questions. If there is a recorded message, give us your number so we may call you back.

BACKORDERS
We will only process your credit card or deposit your check if product is in stock. If we are backordered, we will notify you when it is available by e-mail and if you wish to order what we have in stock. If some of the items are unavailable for shipment, your order containing the in stock products will be shipped immediately and the remaining backorder will be shipped when it becomes available with your approval, within a reasonable time limit, unless cancelled by you. A receipt will be sent by e-mail stating the amount deducted from the credit card.

QUESTIONS?
I hope Questions about using the web site or product availability should be sent through customers@chainbuddy.com or call us at 949-292-6422.

COPYRIGHT 2003 HUGHES MILLAR INTERNATIONAL LLC.
PERMISSION IS GRANTED TO COPY PORTIONS OF THIS WEB SITE
FOR THE PURPOSE OF PLACING AN ORDER WITH
HUGHES MILLAR INTERNATIONAL LLC. PRODUCTS.
ANY OTHER USE IS STRICTLY PROHIBITED WITHOUT
PRIOR WRITTEN PERMISSION OF HUGHES MILLAR INTERNATIONAL LLC.
©2003 Hughes Millar International LLC. All rights reserved.